For even more efficient vehicle use.
Thanks to the intelligent networking of the vehicle, coupled trailer, Mercedes-Benz service and transport companies, Mercedes-Benz Uptime is setting new standards. Result: Significantly increased predictability of workshop visits and higher levels of vehicle availability.
Today, Mercedes-Benz Uptime can already automate and remotely perform diagnostics processes. With Mercedes-Benz Uptime, the cause of a fault* is already known before the vehicle even arrives at the Mercedes-Benz workshop.
*For the control units currently monitored.
Mercedes-Benz Uptime provides customers with recommendations for action within 240 seconds of the vehicle automatically obtaining the data from the truck. Requests for repair and maintenance are also be sent to the Mercedes-Benz Home Dealer.
There are now in excess of 1500 Mercedes-Benz Truck outlets across Europe who are authorised for Mercedes-Benz Uptime. This can reduce diagnosis time for the initial test in the workshop ensuring vehicle downtime is minimised.
In the majority of Mercedes-Benz Uptime vehicles, unplanned workshop visits have already been reduced by more than half due to early detection. This is not a promise but a fact.
|Avoidance of predictable breakdowns. The Mercedes-Benz Customer Assistance Center will contact you where the vehicle is in accute danger of a breakdown. Where required we will arrange for the repair to be carried out at a Mercedes-Benz Service Partner.|
|Minimised workshop visits through timely identification. Requests for maintenance and repair work are sent directly to your preferred Mercedes-Benz Service Partner.|
|Maximum transparency about required maintenance measures on the truck and its trailer. Avoidance of unnecessary workshop visits and associated costs.|